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Primary Source Education and License Verification for Healthcare Employers

Operation Nightingale: What the Nursing Diploma Scandal Teaches Employers About Verification Risk

In January 2023, federal authorities announced the results of a sweeping investigation known as Operation Nightingale. More than 7,600 fraudulent nursing diplomas and transcripts had been sold by accredited but corrupt Florida nursing schools. Individuals used these documents to sit for national nursing board exams, obtain licensure in multiple states, and secure employment as registered nurses and licensed practical or vocational nurses. Healthcare employers faced an immediate operational and compliance problem with consequences that extended well beyond the initial headlines. What Happened in Operation Nightingale Between approximately 2016 and 2021, operators at several Florida-based nursing schools sold fake diplomas and transcripts for about $15,000 ... Read More

healthcare background screening candidate experience

No Experience Is the Best Experience: Rethinking Candidate Journeys in Background Screening

In healthcare and healthcare staffing, everyone is chasing the same outcome: get qualified clinicians in place quickly, safely, and compliantly. The race to fill open roles has never felt more urgent, and the pressure on margins has never been heavier. Somewhere inside that race, there's a friction point that rarely makes it onto a dashboard but quietly costs real money. It slows time-to-fill, frustrates clinicians before they ever step on site, and chips away at drop-off rates that most organizations can't fully explain. That friction point is the background screening experience. At Universal Background Screening, one of the most consistent things we've heard ... Read More

enterprise background screening retention

What Keeps Enterprise Clients With Their Background Screening Provider

You've probably heard vendors promise "instant background checks." In our last article, we covered why that's not realistic for regulated hiring. This time, let's talk about what actually makes enterprise clients stay with a screening provider year after year. It's not turnaround time alone. The Easy Metrics Don't Tell the Whole Story Turnaround time, cost per report, volume capacity: these are easy to measure and easy to compare on a spreadsheet. They matter when you're hiring at scale. What keeps enterprise teams satisfied over the long term is reliability. Consistency Across Thousands of Searches Enterprise hiring teams run hundreds or thousands of background checks across different ... Read More

What No One Tells You About Instant Background Checks

You've probably heard vendors promise "instant background checks." Maybe you've even wondered why your own screening process takes longer than advertised. Truly instant background checks don't exist in regulated enterprise hiring. Not because of technology limitations, but because of how courts and public records actually work. Let's talk about why. The Database Shortcut (and Why It's Usually Not Enough) Some providers lean heavily on database searches because they're fast. You query a pre-aggregated system, you get results in seconds. On paper, it looks instant. Database results come with gaps, though. Records can be incomplete. Dates get outdated. Dispositions go missing entirely. Coverage varies wildly depending ... Read More

Background Check FAQs: Disputes, Rights, and What to Do When Things Get Complicated

In a prior article, we covered the basics: how background checks work, what to expect, and typical timelines. This article picks up where that one left off. Here, we're talking about what happens when something goes wrong. When information doesn't match. When you need to dispute an error. When identity theft is involved. We'll also cover what employers need to know about managing these situations. Your Rights During a Background Check What rights do candidates actually have? The Fair Credit Reporting Act (FCRA) protects you when a background check is used for employment. You have the right to know a check is being run, ... Read More

What the Joint Commission’s 700-Standard Reduction Really Signals for Healthcare Compliance

The Joint Commission’s decision to eliminate more than 700 redundant accreditation standards is one of the most meaningful compliance updates healthcare organizations have seen in years. While the headline number is attention-grabbing, the deeper implication matters more. This shift reflects a broader recalibration of how healthcare compliance should function in a modern, high-risk, high-pressure environment. For hospital HR leaders, compliance teams, and credentialing professionals, it reinforces an important truth. Effective compliance is not about volume. It is about clarity, accountability, and real-world impact. A Clear Move Toward Smarter Compliance The Joint Commission’s Accreditation 360 overhaul focused on identifying standards that were duplicative, overlapping in intent, or creating ... Read More

Workplace Drug Testing in 2026: What Employers Need to Know

The compliance landscape for workplace drug testing is shifting faster than many employers realize. Between federal cannabis rescheduling discussions, proposed DOT panel expansions, and state-by-state cannabis law changes, HR teams and safety managers are facing a critical question: is our drug testing program actually ready for what's coming? At Universal Background Screening, our Drug Testing & Occupational Health (DTOH) team works with employers every day who are navigating these exact challenges. Understanding what these changes actually mean for your workforce, your liability, and your day-to-day operations requires more than tracking headlines. Here's what you need to know right now. Federal Marijuana Rescheduling: Separating ... Read More

Background Checks: Your Questions Answered

Background checks are part of nearly every hiring process today, but that doesn't mean they're always straightforward. Whether you're a candidate wondering what's taking so long or an employer setting up screening for the first time, we get it; you have questions. We've compiled the most common ones here, with answers that actually help. General Information What does Universal Background Screening do? We help companies make informed hiring decisions through employment background checks and workforce screening. That includes criminal history searches, drug testing, employment and education verification, motor vehicle records, occupational health services, and compliance support. Think of us as the bridge between candidates, employers, ... Read More

Universal Background Screening appoints Susan Horn SVP of Sales

Universal Background Screening Appoints Susan Horn as Senior Vice President of Sales

Universal Background Screening (UBS), a national leader in compliant, high-quality background screening services, has appointed Susan Horn as Senior Vice President of Sales. Horn brings extensive experience leading high-performing sales teams across the background screening and healthcare industries, with a strong focus on service excellence and long-term client success. “This is an exciting time at UBS. The passion for our customers, our service and our culture is second to none. I’m excited to tap into the collective abilities of the sales team to grow and strengthen our position in the market,” said Susan Horn, Senior Vice President of Sales at Universal ... Read More

Universal Background Screening Welcomes Val Poltorak as President, Strengthening Leadership for Client-Focused Growth

Universal Background Screening (UBS), a trusted provider of background screening and compliance solutions for regulated industries, has announced the appointment of Val Poltorak as President today. Poltorak brings more than twenty years of leadership experience across SaaS, FinTech, healthcare, staffing, and other compliance-focused sectors. Her background includes building high-performing teams, improving operations, and supporting organizations through strong, client-centered growth. "I have spent my career putting customers first," said Poltorak. "I am excited to join UBS at a pivotal time for the industry, helping drive growth and deliver exceptional client experiences in background screening." Before joining UBS, Poltorak held senior leadership roles at ... Read More

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