For several years, the job market rewarded staying put. Layoff headlines, hiring freezes and economic uncertainty made even dissatisfied employees reluctant to move. That caution is fading, and the people most likely to leave now are often the ones a company can least afford to lose.
The numbers point to a market correction after a long period of stagnation. Employees who postponed a job search for two or three years are updating resumes, taking recruiter calls, and comparing offers with a seriousness that was not there in the recent past. For staffing firms, this shows up on both sides of the ... Read More
Press Releases and News
13
Aug2026
The Skills That Define Hospitality
Ask any general manager what separates a good hire from a great one, and employment history rarely comes up first. What comes up is composure under pressure, the ability to read a frustrated guest and de-escalate before it becomes a review, and the instinct to solve a problem before a manager even hears about it. These are the skills that define the guest experience, and none of them show up clearly on a standard application.
Emotional intelligence, cross-cultural communication, and genuine problem-solving ability matter more in this industry than in almost any other service sector, because the ... Read More
August 13, 2026Ashley McManus
12
Aug2026
Lateral hiring moves on a tight clock. Credential verification, historically, has moved on a much slower one.
A lateral partner interview process usually moves quickly. A client relationship is at stake, a competing firm may be circling, and the practice group wants a signed offer letter before month end. Credential verification often runs on a slower track: a request sent to a law school registrar, a wait for a response, a bar exam confirmation that takes weeks to process through official channels.
That mismatch in speed creates a real dilemma for hiring partners. Either the credential check becomes a formality completed after ... Read More
August 12, 2026Ashley McManus
11
Aug2026
Why community college enrollment growth is forcing a procurement decision
Community college enrollment is climbing 3-4% percent a year, faster than any other segment of higher education. For a system office managing procurement across a network of campuses, that growth surfaces a decision that gets easy to overlook: whether background screening should be negotiated once, system-wide, or left to each campus to handle on its own.
Centralized contracts versus campus-level autonomy
Our previous articles looked at how fragmented screening standards create risk for a CHRO managing a single, multi-campus institution. Community college systems add a second layer to that problem, since many operate ... Read More
August 11, 2026Ashley McManus
10
Aug2026
Government agencies operate under a level of scrutiny most private employers never experience. Every hire, every screening decision, and every piece of documentation can become part of the public record. When an audit, a records request, or a legal challenge arrives, the question is not whether an agency's hiring practices were reasonable. The question is whether they can be proven.
That distinction matters more than it sounds. Reasonable is a judgment call. Proven requires a paper trail.
Audits Rarely Announce Themselves
Federal, state, and local agencies face oversight from multiple directions. Legislative bodies request hiring records. Inspectors general review compliance programs. Public records ... Read More
August 10, 2026Ashley McManus
07
Aug2026
Autonomous AI agents have moved from novelty to infrastructure in staffing. Scheduling interviews, sending follow-ups, screening resumes against a requisition and even conducting first-round conversational interviews now run largely without a person involved. Current estimates suggest AI agents already handle the majority of routine screening tasks across many staffing operations.
The efficiency gain shows up everywhere it matters: faster responses for candidates, less time spent by recruiters on repetitive coordination, and shorter time-to-fill for clients.
What deserves more attention is what happens when that automation runs without a checkpoint. AI screening tools are only as good as the data and criteria behind ... Read More
August 7, 2026Ashley McManus
05
Aug2026
The Pressure to Say Yes Quickly
In an industry where a vacant front desk shift or an empty housekeeping slot has immediate, visible consequences, speed becomes the loudest voice in the room. Hiring managers are under constant pressure to fill roles in days, not weeks, and every day a position sits open is a day the rest of the team absorbs the gap. That pressure is real and it is not going away as demand for hospitality labor continues to outpace supply.
The problem is not wanting to hire quickly, but when speed becomes the only measure of success, and quality checks ... Read More
August 5, 2026Ashley McManus
03
Aug2026
Why online growth is spreading hiring across state lines
Nearly 9 in 10 colleges plan to expand their online programs, and that growth is scattering university employees across state lines. Instructional designers, adjunct faculty, and remote support staff increasingly work from wherever they live, not from the campus that issues their paycheck. For a CHRO overseeing hiring compliance across a multi-campus system, this raises the stakes on a problem our last article already touched on: what happens when one institution operates under several different, uncoordinated screening standards at once.
State-level background check rules differ, and licensing requirements for certain roles vary by ... Read More
August 3, 2026Ashley McManus
31
Jul2026
Multi-state license tracking looks simple from a distance. Up close, it is one of the quietest sources of risk in legal hiring.
When a lateral partner joins a firm with active admissions in four states, the assumption is usually that someone, somewhere, has confirmed all four are current and in good standing. In many firms, that assumption holds up less often than leadership would like to believe.
Bar admission tracking looks straightforward from a distance. A license is either active or it isn't. In practice, the complexity multiplies with every additional jurisdiction. Fifty states operate fifty separate bar associations, each with its ... Read More
July 31, 2026Ashley McManus
28
Jul2026
The hiring philosophy that dominated staffing for decades is fading. Degree requirements, once a default filter for nearly every open role, are giving way to a simpler question: can this person do the job? Across sectors from clean energy to skilled trades to technology, employers are dropping degree mandates in favor of proof of competency.
The shift opens the talent pool considerably. Removing degree requirements from a job posting can expand the pool of qualified candidates by a wide margin, sometimes close to twenty-fold depending on the role and industry, and for staffing firms that translates directly into faster fills and ... Read More
July 28, 2026Ashley McManus
27
Jul2026
A plant manager, a forklift driver, and a two-week contractor don't carry the same risk. Most screening programs treat them like they do.
Walk a typical manufacturing facility from the front office to the loading dock and you'll pass through what feels like four or five different jobs, even though they all report up to the same HR department.
Risk #1: Applying the Same Screening Package to Every Role
A plant manager with budget authority and access to sensitive operational data. A machine operator working twelve feet from someone else's hands. A forklift driver who spends half the day on public roads making ... Read More
July 27, 2026Ashley McManus
24
Jul2026
The Access Most Guests Never Think About
A hotel guest rarely considers how many people have a legitimate reason to enter their room while they are out for the day. Housekeeping, maintenance, room service, and security staff all move through spaces that hold a guest's belongings, personal information, and sense of safety. That level of access is part of what makes hospitality work. It is also what makes hiring in this industry fundamentally different from hiring in almost any other.
The responsibility does not stop at guest rooms. Staff routinely handle payment information, loyalty program data, and in some properties, safes and ... Read More
July 24, 2026Ashley McManus
22
Jul2026
Clinical programs run on trust that took years to build. A nursing school's screening vendor doesn't get chosen casually. It has to meet accreditation standards from bodies like AACN and ACEN, satisfy the requirements of every hospital and clinic hosting student rotations, and hold up under the kind of scrutiny a compliance officer applies when a single missed deadline can cost a student their placement. Programs that get this right have already done the hardest part of vendor evaluation.
Walk outside the clinical building, though, and that same standard rarely extends further. Central HR often runs its own screening process for ... Read More
July 22, 2026Ashley McManus
20
Jul2026
A strong hire, two offers on the table, and three extra days were the whole difference.
That's roughly how it played out for a plant in the Midwest that had been trying to fill an automation role for over a month. Strong candidate, right experience, references checked out clean. The hiring manager loved her. So did the team she would have joined. The offer went out on a Friday. By the following Wednesday she'd taken a position somewhere else, a software company two towns over that had completed her entire background check and onboarding in the time it took the manufacturing ... Read More
July 20, 2026Ashley McManus
13
Jul2026
A Market Growing Faster Than It Can Staff
Hospitality hiring has stayed unusually active even as other sectors cool off. In the Bureau of Labor Statistics’ Job Openings and Labor Turnover Survey (JOLTS) for May 2026, leisure and hospitality job openings rose by 95,000 in a single month, one of the largest increases of any industry tracked that month, while national job openings held at 7.6 million and hires stayed near 5.2 million.[1] The Employment Situation report for the same month showed leisure and hospitality adding 70,000 jobs, the largest gain of any sector in May.[2]
That momentum did not hold. One ... Read More
July 13, 2026Ashley McManus
06
Jul2026
Compliance leaders moving between health plans and traditional insurance often carry assumptions that do not transfer. Drug testing is one of the clearest examples. In traditional insurance, drug screening programs are frequently minimal or absent altogether. In managed care, drug testing sits inside a much larger web of regulatory obligation, provider risk, and member safety. Treating the two as interchangeable creates gaps that show up later as audit findings, budget overruns, or hiring delays.
Why Insurance and Managed Care Diverge on Drug Testing
Traditional insurance carriers underwrite risk. Managed care organizations deliver care, coordinate networks of providers, and often employ or contract staff who ... Read More
July 6, 2026Ashley McManus
30
Jun2026
Marcus had been on the line for six weeks when the plant manager finally pulled his file. By then it was too late. A forklift incident on a Tuesday afternoon sent a coworker to urgent care and put the whole shift behind by half a day. When HR went looking for the records that should have flagged him before his start date, what they found instead was a gap. A reference that had never been called. A certification taken at his word during a rushed final interview, the week a key engineer had quit and nobody had time to slow ... Read More
June 30, 2026Ashley McManus
15
Jun2026
For decades, background screening has worked the same way: an employer places an order, a provider runs the checks, a report comes back, the report gets filed. Then, the next time that same clinician takes a new assignment, the process starts over from scratch.
In many industries, nobody has questioned that model much. But in healthcare and healthcare staffing, the cracks are starting to show.
Travel nurses, per diem clinicians, and contract staff move between facilities constantly. They change assignments, cross state lines, and return to the same employers again and again across long careers. Every time they do, they are often ... Read More
June 15, 2026Ashley McManus
08
Jun2026
Most of the healthcare organizations and staffing firms we work with are not running outdated processes because they do not care about efficiency. They are running them because the processes were built for a workforce that no longer looks the way it did.
When the long-tenured hospital employee was the norm, a single background check at hire made sense. The clinician stayed put. The report sat in a file. Nobody needed to think about it again for years. Travel nurses now move between facilities every thirteen weeks. Per diem clinicians carry active relationships with multiple staffing firms at once. Contract staff ... Read More
June 8, 2026Ashley McManus
26
May2026
Most hiring workflows have gone digital: applicant tracking, e-signatures, automated background checks, digital I-9s: organizations have invested heavily in streamlining the process from offer to day one. Yet for many HR, talent acquisition, and compliance teams, one piece of the puzzle has never caught up: fingerprinting.
In the majority of organizations, fingerprinting still runs on paper forms, Excel spreadsheets, and manual follow-up. The result is a process that creates friction at exactly the wrong moment, right before a new hire crosses the finish line.
Here is a closer look at why fingerprint-based background checks remain so difficult for organizations to manage, and ... Read More
May 26, 2026Ashley McManus
15
May2026
Finding the right candidate is only half the work. Getting them from offer acceptance to day one without losing momentum is where many hiring processes quietly break down. Disconnected tools, manual handoffs, and limited visibility into screening progress can slow everything down at exactly the wrong moment.
To address that, Universal Background Screening (UBS) and Greenhouse have formalized their partnership, creating a more integrated path between recruiting decisions and background screening execution. For hiring teams already working inside Greenhouse Recruiting, this means less switching between systems and more visibility where it counts.
How the Integration Works
When a candidate accepts an offer in ... Read More
May 15, 2026Ashley McManus
11
May2026
Most conversations in background screening focus on the same short list: faster turnaround times, new AI features, cleaner candidate experiences, better platform integrations. Those things matter, but there's a quieter factor that often determines whether real innovation actually happens, and whether it holds up five years from now.
Who owns your background screening provider, and how long are they planning to stay?
Behind every product roadmap, every technology investment, and every decision about where to build deep expertise, there's an ownership model shaping what's actually possible.
Why ownership structure matters more than most clients realize
Traditional private equity typically follows a familiar script: acquire ... Read More
May 11, 2026Ashley McManus
04
May2026
A "good enough" background check might actually be good enough for a lot of industries: healthcare is not one of them.
Place a clinician at the bedside, send a caregiver into a patient's home, or staff a critical hospital department, and background screening stops being a procurement line item. It becomes a core part of your risk posture, your brand, and your ability to keep operating.
Many healthcare providers and staffing firms still rely on generalist screening vendors; companies that serve every industry and treat healthcare as just another vertical. At Universal Background Screening (UBS), roughly 70% of our customers are in ... Read More
May 4, 2026Ashley McManus
27
Apr2026
AI is everywhere in 2026. Every vendor pitch deck seems to promise "AI-powered" everything; faster decisions, lower costs, fewer errors. Background screening is no exception.
But if you're responsible for hiring in healthcare or healthcare staffing, you can't afford to adopt AI just because it's trendy. You need an approach that improves speed and efficiency, protects accuracy and compliance, and respects the genuine complexity of healthcare risk and regulation.
At Universal Background Screening (UBS), we've taken a clear position on this: the future of background screening is human-assisted AI. That means AI doing what it does best, guided and governed by human ... Read More
April 27, 2026Ashley McManus
16
Apr2026
If your hiring volume has dipped and your team has more breathing room than it did a year ago, you are in a better position than you might think. Slower periods tend to surface inefficiencies that rapid growth buried, and nowhere do those inefficiencies hide more quietly than inside a background screening program that has never been fully scrutinized.
Most HR and talent acquisition leaders treat a slowdown as something to endure. The smarter move is to treat it as protected time to do the strategic work that gets deprioritized when every week brings a new wave of requisitions. Evaluating your ... Read More
April 16, 2026Ashley McManus
13
Apr2026
A recap of a joint Universal Background Screening & Verisys webinar
The headlines keep coming.
Another healthcare organization fined for employing an excluded provider. A health plan forced to repay millions for claims tied to a sanctioned clinician. A large system struggling to maintain accreditation after auditors uncover serious compliance gaps in workforce screening.
If you work in healthcare HR, compliance, credentialing, or talent acquisition, you already know the pressure. The scrutiny from regulators, accreditors, and payers has intensified, and the margin for error has narrowed. What makes this harder is the uncomfortable reality underneath: many of these failures trace back to the ... Read More
April 13, 2026Ashley McManus
10
Apr2026
Effective April 18, 2026, a new amendment to New York’s Fair Credit Reporting Act (FCRA) dramatically limits how New York employers can use an applicant’s or employee’s credit history. In general, it will be unlawful for employers to request or use credit reports or any credit-related information in hiring, promotion, compensation, or other employment decisions. This change aligns New York with other states that prohibit credit checks, reflecting research that credit history is a poor predictor of job performance and often contains errors. In plain terms, unless a role meets one of a few narrow exceptions, credit-history screening will be off-limits under New York ... Read More
April 10, 2026Ashley McManus
01
Apr2026
Candidate Fraud and Identity in 2026: Getting It Right Without Breaking the Experience
If you lead a healthcare system or a healthcare staffing firm, you've almost certainly felt it by now: candidate fraud is no longer a fringe issue. It comes up in executive conversations every week.
From misrepresented experience and falsified credentials to identity mismatches and sophisticated synthetic identities, the trust layer of talent has become a strategic concern, not just a compliance checkbox. Organizations are responding by turning to identity verification and enhanced background screening. That makes sense. But there's a catch most vendors won't tell you upfront.
When identity workflows ... Read More
April 1, 2026Ashley McManus
23
Mar2026
When a healthcare professional clears a background check, there is a natural sense of relief. The file looks complete. The criminal history is clean. The license checks out. The hire moves forward.
That moment of clearance can also be exactly where the risk begins.
A case recently highlighted by the Professional Background Screening Association (PBSA) illustrated this in unsettling terms. A healthcare impersonator moved undetected between facilities by exploiting fragmented state reporting systems, cross-state licensing gaps, and delayed federal database updates. No single failure made it possible. It was the accumulated space between systems — the time lags, the jurisdictional seams, the ... Read More
March 23, 2026Ashley McManus
20
Mar2026
How embedded compliance in background screening protects healthcare staffing firms — without slowing down clinical hiring
There's a conversation happening in healthcare staffing organizations across the country, usually between a compliance manager and a recruiter, and it usually goes something like this:
"Did you remember to add the OIG sanctions check for this facility?"
"Which package did you use — this client is a Tier 2 system."
"That order went through without the immunization bundle."
Nobody meant for it to go wrong. But when compliance knowledge lives in spreadsheets, email threads, and the institutional memory of one or two senior people, it's only a matter ... Read More
March 20, 2026Ashley McManus
10
Mar2026
Employers rely on criminal background checks to support safe workplaces, protect their organizations, and make informed hiring decisions. Many people assume criminal searches come from a single source. In reality, background screening uses several types of searches that work together to create a more complete view of criminal history information.
Two of the most important search types are database searches and court searches. Each serves a specific purpose within the screening process. Understanding how these searches work can help employers design a more effective and reliable screening program.
What Are Criminal Database Searches?
A criminal database search scans large collections of public records ... Read More
March 10, 2026Ashley McManus
05
Mar2026
For years, background screening has centered on a single deliverable: the report. A candidate gets ordered, checks get run, data gets gathered, and out comes a bundled document covering everything from criminal records to occupational health results. In plenty of industries, that works fine. In healthcare staffing, it increasingly does not.
When you are placing clinicians across multiple assignments, managing facility-specific compliance requirements, and watching margins closely, the old report-centric model starts showing its limitations. It makes credential reuse harder than it should be, drives unnecessary re-ordering, and slows down the redeployment of clinicians who are already compliant. A credential-centric approach ... Read More
March 5, 2026Ashley McManus
04
Mar2026
Every clinical hire your organization makes carries a question that verification is supposed to answer: did this person actually do what they say they did, in the role they claim to have held? Get that wrong, and the consequences reach well beyond a bad hire.
Large hospital systems process thousands of employment verifications each year. Each one confirms that a candidate truly held the position, credentials, and responsibilities they claim. When clinical staff are involved, the accuracy of that confirmation carries real consequences for patient outcomes.
At the same time, procurement teams are navigating a different reality. Verification costs have risen significantly, ... Read More
March 4, 2026Ashley McManus
02
Mar2026
The Exposure Is Different Here
Every industry has reasons to screen candidates carefully. Healthcare has more of them, and the consequences of getting it wrong are more severe. Hospitals, long-term care facilities, home health agencies, and behavioral health providers employ people who have direct, often unsupervised access to patients who cannot protect themselves. The elderly. The disabled. Children. People in acute medical crisis. The nature of that access means a hiring mistake does not carry typical employment risk. It can cause serious, irreversible harm.
Beyond the patient safety dimension, healthcare organizations operate under layers of federal and state regulatory oversight. That oversight ... Read More
March 2, 2026Ashley McManus
25
Feb2026
Ask most HR leaders whether their screening program includes a criminal background check, and the answer is almost always yes. Ask whether it covers a candidate who lived in three states over the past decade, worked remotely before joining, or has a prior record under a slightly different name variation, and the answer gets more complicated.
That gap between what people assume their screening covers and what it actually covers is where most hiring risk quietly accumulates. And it’s exactly the problem a nationwide criminal search is designed to address.
The Assumption Most Screening Programs Are Built On
Traditional background screening packages are ... Read More
February 25, 2026Ashley McManus
24
Feb2026
Margins in healthcare staffing have always been tight. The past few years have made them tighter. Post-pandemic contraction in key segments, health systems building out internal staffing capabilities, and clients consolidating vendor relationships have all added pressure to a business that doesn't have a lot of slack to absorb it.
In that kind of environment, firms scrutinize the obvious cost centers. What's less obvious is that background screening, typically filed away as a compliance function, is often one of the more consequential levers in the operating model. The firms managing it deliberately tend to look different from the ones running it ... Read More
February 24, 2026Ashley McManus
23
Feb2026
The Assumption Built Into Most Screening Programs
For a long time, background screening programs have been built around a fairly reasonable-sounding idea: if you have a candidate's Social Security number, you have what you need to find their history. One identifier. One search. One hiring decision. The logic holds up until you look at how public records actually work.
Criminal courts, sanctions databases, and exclusion lists do not index records by Social Security number. They index by name. Specifically, the name a person used at the time of an arrest, conviction, or sanction, paired with a date of birth. When someone has ... Read More
February 23, 2026Ashley McManus
18
Feb2026
In January 2023, federal authorities announced the results of a sweeping investigation known as Operation Nightingale. More than 7,600 fraudulent nursing diplomas and transcripts had been sold by accredited but corrupt Florida nursing schools.
Individuals used these documents to sit for national nursing board exams, obtain licensure in multiple states, and secure employment as registered nurses and licensed practical or vocational nurses.
Healthcare employers faced an immediate operational and compliance problem with consequences that extended well beyond the initial headlines.
What Happened in Operation Nightingale
Between approximately 2016 and 2021, operators at several Florida-based nursing schools sold fake diplomas and transcripts for about $15,000 ... Read More
February 18, 2026Ashley McManus
17
Feb2026
In healthcare and healthcare staffing, everyone is chasing the same outcome: get qualified clinicians in place quickly, safely, and compliantly. The race to fill open roles has never felt more urgent, and the pressure on margins has never been heavier.
Somewhere inside that race, there's a friction point that rarely makes it onto a dashboard but quietly costs real money. It slows time-to-fill, frustrates clinicians before they ever step on site, and chips away at drop-off rates that most organizations can't fully explain.
That friction point is the background screening experience.
At Universal Background Screening, one of the most consistent things we've heard ... Read More
February 17, 2026Ashley McManus







































