We’re very pleased with our decision to use Universal Background to screen our candidates. They offer exceptional customer service and quick, reliable reports with an easy to use system. The level of professionalism is beyond what we expected.

Universal is extremely customer service oriented, so they truly adapt to our preference of email and notifications. However, if I email to have someone give me a call, they respond immediately. Their communication is fabulous!

I have worked with a half dozen background check companies over the past 10 years. My hands down favorite is Universal Background. Their customer service and their ability to adapt and accommodate needs is unmatched by other vendors.

I have worked with the amazing team at Universal Background for several years, and I can always count on through background screenings, fair pricing, and FANTASTIC customer support. I never have to worry if my agencies are being taken care of—I know they are in great hands!

The integration of Universal Background Screening has provided the final piece that makes our service the full package. Now I can easily submit my background requests with the click of a button and have the results within a matter of days. I receive notifications when the process is complete, and don’t have the hassle of moving between multiple websites. It’s been a time saver, and any business owner can tell you that’s worth its weight in gold.

Since changing to Universal, we have noticed a huge difference in customer service and turnaround times for screenings. Thank you so much!

Your customer service is outstanding!

I’ve worked with a lot of business partners and third party vendors over time. Your team is by far the nicest group of people (and most cooperative!)

The system is great and so user-friendly. I now have the option of the candidate completing and submitting their own screening, which has helped tremendously, saving me quite a bit of time.